Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer help team is qualified to efficiently care for all our Linux shared hosting customers’ inquiries and advise inquiries. Via our ticket system, you’ll be able to share your question and a support crew member will get back to you in only maximum 60 minutes. Basically, practice has revealed that the ordinary reply time frame is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is supplied by a team of professional professionals who will be prepared to answer your questions promptly. You’re able to make contact with the support team by starting a support ticket from your Website Control Panel or by posting us an e–mail. On business days, you can also call us on the telephone or take advantage of the online chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel has a wide–ranging knowledge base that is incorporated into all parts. In each area, you will find a Help control key that will load for you a selection of step–by–step courses on how to take advantage of a selected function or execute a selected action. Furthermore, we have prepared training movies that will help you get a better idea of the Control Panel’s interface.