Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You can find almost all the answers to your questions in the user–friendly Help Center section incorporated into our Website Control Panel. It features an exhaustive repository with frequently asked questions and comprehensive instructional articles prepared by our trained tech support team.

  • Top quality support service

  • Educational Videos

  • We have compiled a collection of how–to video tutorials that detailedly explain how you can rectify a typical issue connected with your Linux shared hosting account. You’ll find the educational video clips in the Help section.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 client support service and include a one–hour support ticket response time guarantee. Our proficient technical support engineers will be online for you 7 days a week and will sort out any issue that you could encounter within maximum one hour after the tech support ticket submission. In the majority of instances, a response will be given to you within 20 minutes.